This Contract is made effective as of September 15, 2016, by and between Christmas Brothers™, of Los Angeles, California 90034, (Christmas Light Installation), and Home/Business Owner.
Payment: Customer will be invoiced immediately following installation when an accurate count of light strands has been made. Payment is due in full immediately after the initial installation. If an invoice is requested for payment via Paypal, a credit card number is required prior to installation. No charges will be made to the credit card account until final installation price is confirmed following completion. The entire remaining balance will be applied to the credit card immediately following the installation date. Payments not received by the due date as stated on the invoice are subject to a 15% late penalty. Disputes and charge-backs to the credit card company will result in a $50.00 fee. Check payments that do not clear the bank will result in a $35.00 return check fee.
Service: Christmas Brothers (CB) reserves the right to refuse service to any property deemed unsafe by CB. Pricing includes: 1. Use of a stated quantity of lights and electrical accessories from the installation date through no later than the end of January the following year. 2. Single-time installation of lights according to a layout planned and approved by the homeowner. All CB supplied lighting materials are the property of the customer. CB will fasten light strands to gutters or roofline using eco-friendly disposable clips. If standard fastening methods are not possible, additional charges may apply. CB is not responsible for paint chipping due to highly oxidized or deteriorating paint on fascia boards. CB cannot guarantee consistent light bulb orientation due to twisting nature of light strands. CB also reserves the right to take and use photographs or video of the customer’s property for marketing and media purposes. CB are fully insured.
Electricity: The property owner must provide CB clear access to safe and adequate electricity commensurate with the volume of lights requested by the customer. CB will require enough free circuits to successfully handle the electrical load of the lighting package. High wattage devices such as refrigerators or hair dryers must not be tethered to the lighting package circuits. CB will not be held responsible for inadequate, faulty, or overloaded electrical sources at the place of service. If circuit breakers frequently need to be reset, this is often an indication of inadequate power supply and may require a service call to locate additional clean circuits and redistribute power. Customer may be required to provide electrical connection from inside the house. Customers requesting large lighting packages may need to consult with their electrician to provide additional power sources commensurate with package needs. Persistent moisture such as rain will create an increase in electrical resistance up to double the load of the lighting package in dry weather.
Service Calls: CB will test all lighting at completion of installation and will leave project fully functional. CB will provide customer with up to one FREE service call between installation date and December 23rd; however, a $20.00 service fee will apply to repairs that result from the following: 1. Severe weather conditions such as excessive wind or rain. 2. Tampering by animals such as chewing through wires. 3. Changes made by customer such as tethering personal lights to CB lights, 4. Changes made by landscapers, i.e. unplugging power source to get to destination, etc. Restrictions apply to service calls requested between Christmas Eve and New Year’s Eve.
Removal: CB will return in the month of January to remove the specified installed lighting and decorations, unless otherwise noted. Removal is included in the installation price.